If for any reason a customer is dissatisfied with any record purchased, please let us know within 7 business days of receipt. We will authorize return of the item, with customer paying shipping. The record must be shipped with a tracking number so that delivery to us is verifiable. If the record must be unused and in the same condition that it was received in. It must also be in the original packaging with shrink wrap intact, we will refund the purchase.
In the event that a record has a manufacturer’s defect, please let us know within 7 business days of receipt. We will replace the record with a different copy, and refund the cost of return shipping to the customer. The replacement copy will be mailed out upon return of first copy. In the event that we do not have another copy, a refund will be issued.
 
Return address:
High Road Records
1212 Lasalle Blvd.
Sudbury, ON
P3C 1Y5